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Case Study
Rethinking digital logistics with new user-centric approaches.
Kombiverkehr • 2020/22
Challenge
Kombiverkehr is a logistics service company that develops, organizes and markets a Europe-wide network for combined rail-road transport.
Important information was located in different places and presentations were overly complex. Simplification, consolidation of information and support for mobile devices were the main tasks.
Key contributions • Lead Design, Concept and Interface Design
Result
We've developed a whole new web and mobile portal experience for managing, monitoring and working with shipments between road and rail.
35+
Design componentens and patterns ready for maintain consistency.
~15%
Saved time in handling tracking and tracing of shipments.
1000+
Shipments are better readable and easier to consume.
Detailed concepts for complex workflows
Shipping shipments between rail and road is very complex. Many stakeholders are interconnected at various points. Thus, it is a basic need that the portal is designed to be as simple as possible and as complex as necessary.
Modern web portal design
Simplicity, clear design and learned patterns were the cornerstones of the design. The existing corporate design and a new development of components, colors and typography were also considered.
UI Components and Styleguide
To ensure a sustainable well-designed platform, UI components as well as a styleguide were developed. This makes it easier to implement and design for future requirements.
Learnings
Using existing patterns
We used commonly known and simple ux patterns and ui components for solving very complex tasks. Sometimes you don't need to invent the wheel again.
Agile wins
The whole teams was managed by a very good agile leader. We also incorporated the agility into the design workflow of the customer.
Design is not democratic
A small team of managers, developer and designer decided quick about the outcome and the final result of the design. Only people who need to be involved were involved. Very target-oriented.
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Team
Steffen Eller • Project management
Jan Weiser • Product management
Björn Saschenbrecker • Product management
Henning Muschko • Lead/Senior Product Designer
+ all of the members of the Next Tuesday Team
Let's design and create sustainable and human-centric products together.
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