RaySono — 2023/24

 

 

Guiding UX in an international digital telecommunication journey.

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Challenge
The task was to support the digital transformation in all UX topics. The further development of the brand guideline, the complexity and size of the project (≈3000 people) and the intercultural team composition presented particularly exciting challenges.
Role
UX Lead, UX Consulting, Concept, and Prototyping
NDA
As the project is under NDA, I can't go into too much detail. Also the images are placeholders.

Leading and guiding UX

My role involved coordinating projects, fostering an open and inclusive team culture and ensuring that our UX strategies reflect the needs and expectations of our diverse user base. Through these experiences, I gained valuable insights into the importance of cultural diversity and its positive impact on creative processes and problem solving.

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Maintaining the brand guidelines

This task involved updating and integrating new design principles in line with current market trends and user needs. By working closely with various stakeholders and gathering user feedback, I was able to ensure that the enhanced guidelines both strengthened the brand identity and provided a consistent and intuitive user experience.

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Improving the way of working

By implementing efficient work processes, introducing agile methods and promoting transparent communication, we were able to significantly reduce project lead times. These improvements have not only increased productivity, but also strengthened collaboration and satisfaction within the team in the long term.

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Results

Through more optimized ways of working and well-described UX guidelines, we were able to improve a lot of use cases in their holistic UX.

15+ 

New UX Guidelines

30+ 

Improved Use Cases

100+ 

Remote Workshops and Trainings

Next available: 1st August 2024 • Next available: 1st August 2024 • Next available: 1st August 2024 • Next available: 1st August 2024 • Next available: 1st August 2024 • Next available: 1st August 2024 • Next available: 1st August 2024 • Next available: 1st August 2024 • Next available: 1st August 2024 • Next available: 1st August 2024 •

Let's design and create sustainable and human-centric products together.

 


Get in touch:

Henning Muschko

hallo@henningmuschko.de

+49 172/2776987

Kassel, Germany

✌🏻

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